Where can I find my Model Number?

• MacBook Pro 17 inch (A1297)
• MacBook Pro 15.4 inch (A1398) 
• MacBook Pro 15.4 inch (A1286)
• MacBook Air 13 inch (A1466, A1369)
• MacBook Pro 13 inch (A1278)
• MacBook Pro 13.3 inch (A1502, A1425)
• MacBook Air 11 inch (A1465, A1370)
• MacBook 12 inch (A1534)
• MacBook Pro 13 inch (A2159, A1706, A1989, A1708, A2251)
• MacBook Pro 15 inch (A1990, A1707)
• MacBook Air 13 inch (A1932)
• MacBook Pro 16 inch (A2141)

How do I attach my case?

How do I type in another language on my Mac?

How do I register my order for the warranty?

How long does it take for an international order to arrive?

International orders are being shipped through UPS Mail Innovations.  Once UPS transfers to the destination location, UPS will hand off your package to your local postal carrier for final destination delivery.  Final destination delivery can take up to 4 weeks with possible delays happening at customs clearance.  If your order has not arrived after 4 weeks from date of purchase, please contact us and we will be happy to resolve as quickly as possible.

How to Clean the Laptop Case

The best way to give the laptop case a bath is with a damp sponge. Follow these steps:

1. Use mild dishwashing liquid, by mixing it at about 1 part detergent to 5 parts water.
   Avoid using detergent that contains strong chemicals (acid or alkaline). Don’t use abrasive powders.
2. Soak the sponge in the mixture, and then wring the sponge clean.
3. Gently wipe the laptop’s case.
   Ensure that the sponge is dry enough that it doesn’t drip liquid into the laptop. Do not clean inside any disk openings or the PC Card slots. Never spray any liquids into those openings, either.
4. When you’re done with the sponge, wipe off any excess moisture or dust by using a lint-free cloth.
   You might also want to use cotton swabs to clean some of the gunk from the cracks.